Privacy Policy

last updated: 25 june 2025
Yap Global LTD is committed to protecting and respecting your privacy.

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include anonymous data. This policy outlines how we collect, store, process, and disclose your data. By visiting https://yapglobal.com (the Site) or using any associated services (the Services), you agree to the practices described in this policy.

The Site is owned and operated by Yap Global LTD (Company No. 11234715), located at Chantry House, 22 Upperton Road, Eastbourne, East Sussex, United Kingdom, BN21 1BF. Yap Global LTD acts as a Data Controller under the GDPR.

The Site may contain links to third-party websites. These websites have their own privacy policies, and we are not responsible for their content. Please review their policies before submitting any data.

1. Data We Collect About You
1.1 Data You Provide

You provide data when filling forms, contacting us, requesting quotes, subscribing to marketing, or reporting issues. This includes:

  • Name
  • Email address
  • Phone number
  • Photo
  • Job title
  • Other business information

We rely on explicit consent for data collected via contact forms. For other sources, we rely on contractual obligations and legitimate interests.

1.2 Data Collected Automatically

Each time you visit or use our Site, we collect:

  • IP address, browser type/version, time zone, location, OS, and platform
  • URLs visited, pages viewed, interaction data (clicks, scrolls), session duration
  • Technical performance (errors, page speed, etc.)

This is used for analytics, troubleshooting, system security, and service improvements. This data is anonymous and not linked to individuals.

1.3 Data From Third Parties

We may receive data from platforms like Siteground, Slack, Telegram, and WhatsApp. Refer to their privacy policies for further information.

2. How We Use Your Data

We use your personal data to:

  • Manage your account and provide requested services
  • Ensure content is displayed effectively
  • Respond to communications
  • Notify you of updates

We also use it to:

  • Improve the Site (testing, analytics, troubleshooting)
  • Maintain security
  • Prevent spam and unauthorized access

We do not send unsolicited marketing. New users will receive emails only with opt-in consent. You may opt out at any time via email at samantha@yapglobal.com.

3. How We Secure Your Data

We use secure servers, SSL encryption for payments, and restricted employee access to protect your data. However, internet transmission is never 100% secure.

4. How Long We Store Your Data

Data is retained only as long as necessary and deleted once your relationship with us ends.

5. Disclosure to Third Parties

We may share your data with:

  • Tools like Xero, Google Suite, Trello, WhatsApp, Slack, Siteground
  • Our subsidiaries or parent companies
  • Business buyers/sellers in case of acquisition
  • Legal authorities when required
6. International Transfers

Your data may be stored or processed outside the EEA. We ensure adequate safeguards, such as contractual clauses and limited access. Contact us to learn more.

7. Your Rights
7.1 Lawful Bases

We process your data legally based on consent, contracts, legal requirements, public interest, vital interests, or legitimate interests.

7.2 Data Subject Rights

You have the right to:

  • Withdraw consent
  • Access and correct your data
  • Request erasure or restrict processing
  • Object to processing
  • Port your data
  • Challenge automated profiling
  • Complain to the ICO (UK regulator)

Contact us at samantha@yapglobal.com to exercise your rights.

Cookies

Cookies are small files that store data on your device. They help improve your experience and track usage. You can manage cookies in your browser settings.

We use the following types of cookies:

  • Strictly Necessary: Essential for website operation
  • Analytical: Track visitor behavior
  • Functionality: Remember preferences
  • Targeting: Customize ads based on activity
  • Social Media: Integrate with platforms like Facebook or Twitter
  • Third Party: Services like Google Analytics. See more: Google Partner Sites Policy

To opt out of social or third-party cookies, email samantha@yapglobal.com.

Changes to This Policy

Updates will be posted on this page and sent via email when applicable. Continued use of the Site means acceptance of changes.

Contact

For any questions, please contact us:

Email: samantha@yapglobal.com
Address:
Level 39, One Canada Square
Canary Wharf, London, E14 5AB
United Kingdom